PLEASE NOTE: You must be an authorized Web Admin to be able to grant access. If you are not the Web Admin, then you will not be able to complete these steps.
If you know who in your business has the Web Admin login, they must complete these steps.
If you do not know who the Web Admin user is, then answer "No" to the question asked in the Taxually Onboarding.
Log in to Chicago Business Direct
Click the Menu button in the top right corner
Click the Manage Account Access from the dropdown menu
Note: only Web Admin users will have this feature. If you don't please let us know and we will send you a letter to sign instead.
For User ID, enter Lumatax1
For Email, enter: compliance-usa@Taxually.com
Finish the Onboarding questions in Taxually now.
Need help?
We are here to support you! Please contact us
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article