Utah: 3rd-Party Setup

Finding the Required Onboarding Information

• Log in to your UT TAP account

• Locate your Sales and Use Tax account on the Home tab

  • Account Number: Provide the 11-digit account number followed by “STC” (format: 123456789-123-STC) on the account tile.

  • Filing Frequency: Provide the filing frequency detailed on the account tile.

• How to confirm your Third Party Access settings are enabled:

  • Click Manage My Profile

  • Click the More… menu tab

  • Click Manage Third Party Access

    • Ensure that the setting are as follows:

      • Allowed: Yes

      • Default Account access: File Returns and Make Payments

      • *You can click the links to these settings to change them. 

Your assigned PIN is required for Taxually to submit a third-party access request to your Utah Sales and Use Tax account in UT TAP. Please follow the instructions provided below for guidance on obtaining your PIN. 

Determining your PIN

A temporary PIN was originally assigned when you registered and was sent by mail. The PIN was required when setting up your UT TAP account. In most cases, you were prompted to change your PIN the first time you logged into UT TAP.

Please try to locate your PIN in your physical and electronic records. It is most likely only in your physical records as the PIN is a temporary PIN and is required for you to link your tax account to your TAP login. 

(Optional) Steps to check your Electronic Records:

• From the home page of your UT TAP account, click the I Want To… tab

• Click View Letters

• Click the Search tab and enter a Sent From date before your registration (example: year 1980) and click Search

• Scroll all the way down and look for a  “Your Sales and Use Tax (STC) Account Personal Identification Number (PIN)” letter. If it is in your electronic records, it would be available close to your “REG ACCOUNT & FILING INFO” and “LICENSE SALES TAX”. 

If you're unable to locate the PIN, follow the steps below to request it:

Important: Before sending the email, confirm that your business mailing address (as listed in your UT TAP account settings) is accurate and can receive mail.

How to confirm your mailing address:

• From the home page of your UT TAP account, click the I Want To… tab

• Click Manage names & addresses

• Click the Addresses menu tab

• Review the Mailing Address for your Sales and Use Tax account. If a mailing address is not listed, Utah will mail the letter to your Default Mailing address. Please change any of these addresses if they are not the best location to monitor/receive mail pertaining to your Sales and Use Tax Account.

Email the following message to UT TAP at TAPSupport@utah.gov.

_________________

Email Template:

Hello, can you please provide a PIN for the following business account?

Business Name:
FEIN:
UT Account ID: (format: 12345678-123-STC)
UT TAP username:

Thank you!

__________________

UT TAP will respond and confirm when the letter (with the PIN) was mailed. You should receive the letter in 5-7 business days. Please Enter the PIN for Taxually when you receive the letter.

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