Tax Notices and Audits: What to Expect and How We Support You

What Are Tax Notices?

If you're registered for indirect taxes—like VAT, GST, or US sales tax—you may receive tax authority notices from time to time. These can be purely administrative, require clarification, or relate to more formal matters like audits or inspections.

This article explains what types of notices you might receive, what’s included in our standard service, and how additional support is provided.

Types of Tax Notices

1. Routine Notices (Handled as Part of Our Service)

These are administrative updates that we handle as part of your ongoing tax registration and filing service. When we receive them, we’ll:

• Forward the notice to you

• Provide a short explanation of what it means

• Highlight any required actions or deadlines

Examples of routine notices:

• Change in filing frequency (e.g. switching from quarterly to monthly)

• Tax registration confirmations or updates

• Changes to payment instructions or tax account references

• Portal login or access notifications

• Requests for bank account details to process a refund

These typically don’t require additional support or specialist input.

2. Compliance Queries and Audit Notices

Some notices go beyond routine updates and require a closer look. These may include:

• Questions about declared revenue or transaction details

• Requests for invoices or supporting documents

• Notifications of formal audits or inspections

When we receive these notices, we will:

• Forward the notice to you promptly

• Summarize the key points and any required action

• Let you know how to proceed—whether we can assist, or whether referral to a trusted local partner is needed

What’s Included in Our Standard Service

We provide the following support for all tax notices:

• Monitoring and receiving tax authority communications on your behalf

• Forwarding notices and communications related to your registrations

• Providing brief summaries and explanations where necessary (note that full translations are not included)

• Highlighting action points and deadlines

• Recommending how to proceed (e.g. use of a local partner, or Tax Expert Service)

When to Use Our Tax Expert Services

For more complex questions or compliance queries, you can request support through our Tax Expert Service. This is a consultative service billed based on time spent, and is ideal if you need help with:

• Understanding a tax authority request or your obligations

• Clarifying whether registration thresholds have been crossed

• Discussing how to respond to a simple notice

• Preparing for an audit or inspection

If the situation is more complex or country-specific, we may recommend working with one of our trusted local partners.

Working with Local Partners

For audits or complex notices (especially those in local languages), we may refer you to a trusted local partner. They can assist with:

• Drafting and submitting responses to the tax authority

• Managing document requests and inspections

• Communicating directly with the tax office in the local language

If we act as your fiscal representative, we may require you to use a designated partner to ensure the case is handled properly and meets legal requirements.

In Summary

Need Help With a Notice?

If you receive a tax notice—whether it's routine or something more complex—just reach out. We'll explain what it means and guide you on how to move forward, whether that’s through us, our expert services, or a trusted partner.