Transferring your information from another sales tax platform to us

Modified on Wed, 9 Oct at 7:22 PM

We understand change happens, including changing the sales tax platform you rely on to remain compliant. Transferring your compliance information from your previous provider to us requires planning and coordination, but we are here to help you all along the way. 


General Steps to Transfer Your Sales Tax Compliance Services

  • Review current services and contract (if applicable)

    • Services: compare services provided between your former service provider and us

    • Contract terms: in some cases you may need to comply with pre-existing contractual agreement before transferring your data to us

  • Gather necessary information

    • Request data transfer: reach out to your current provider and us to ensure you have all the information you need to ensure data transfer will be complete

    • Account details: collect all necessary documents, including tax IDs, registration certificates, historical filings, payment records, and any communication with tax authorities.

  • Onboarding

    • General process: typically includes creating an account, entering your business information, and setting up your tax jurisdictions

    • Data import: provide the data received from your previous provider to the new provider. This might involve manual data entry or uploading files.

  • Finalize transition

    • Monitoring: confirm termination with previous provider and monitor regularly to ensure compliance is up to date with new provider



By following these general steps, you can transfer your sales tax compliance information to our platform while minimizing disruption to your operations. If you have any additional questions on what steps to take next, reach out to our customer care to clarify the process.

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